Warranty

Download the Parts Warranty Claim Form Here

Email completed form and required information as an attachment to partswarranty@jeffersongroup.com.au

 Use customer name, part number, and Nunawading Toyota invoice number in the email subject field. 

Genuine Toyota replacement Parts & Accessories (excluding Toyota Approved Lifestyle products) are sold with the Toyota Parts and Accessories Warranty:

• For 12v batteries, a 12-month warranty period applies from the date of the original retail sale;
• For all other Parts & Accessories, a 24-month warranty period applies from the date of the original retail sale of that part/accessory or until that part/accessory has been in use

Toyota Approved Lifestyle products are not manufactured or warranted by Toyota. Any warranty is provided by the third-party manufacturer of the Supplier Branded Accessory.

Toyota Genuine Parts/Accessories purchased at & fitted to a Toyota vehicle by a Toyota dealer are warranted for the remainder of that vehicle’s Toyota Warranty Advantage period, or 2yrs from installation (whichever is greater). Genuine Parts/Accessories purchased from, but not fitted by, a Toyota dealer are warranted for 2yrs from date of purchase Proof of Purchase must be provided for all Toyota Parts Warranty claims.

See toyota.com.au for T&Cs. This warranty does not limit & may not necessarily exceed your rights under the Australian Consumer Law.

There are 2 aspects to a Parts warranty claim:

1. Return the part to us and we submit a Parts only warranty claim, the customer gets a replacement part or refunded part costs (do not cover the remove / refit labour costs).

OR

2. Take vehicle to nearest Toyota dealer and the Toyota dealer carries out the part warranty process. Additional Labour charge for remove and refit faulty part may apply.